Player Wellbeing

Responsible Gaming
at 88eb

Gaming is meant to be fun. At 88eb, we take that seriously. We give every player the tools, information, and support they need to stay in control — because a healthy player is a happy player, and that matters more to us than anything else.

🛡️
24/7
Support Available
6+
Player Protection Tools
18+
Age Verification Required
0৳
Cost to Self-Exclude

Tools to Keep You In Control

Every 88eb account comes with a full set of responsible gaming tools, available directly from your account settings. They're free, instant, and there whenever you need them.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 88eb account. Once set, the limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing it is instant.

Loss Limits

Define the maximum amount you are comfortable losing over a set period. When you reach your loss limit, you will be unable to place further bets until the period resets. This is one of the most effective tools for staying within your budget.

Session Time Limits

Set a maximum session duration so the platform automatically logs you out after a defined period of play. You can set limits from 30 minutes up to several hours. A notification will appear 5 minutes before your session ends.

Reality Check Alerts

Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay aware of your activity without interrupting your experience.

Cooling-Off Period

Take a short break from gaming without permanently closing your account. You can set a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. The period cannot be shortened once activated.

Self-Exclusion

If you feel you need a longer break, self-exclusion allows you to block access to your 88eb account for a period of 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed before the selected period has elapsed.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Most people don't notice it happening until it has already affected their daily life. At 88eb, we want you to recognise the early warning signs so you can take action before things get difficult.

If you recognise any of the signs listed here — in yourself or someone you know — please reach out to our support team. There is no shame in asking for help, and we are here to assist you without judgment.

If you are in immediate financial distress as a result of gambling, please contact our support team right away. We can activate a self-exclusion on your account within minutes.

Chasing Losses

Placing larger bets to try to win back money you have already lost. This is one of the clearest signs that gambling has moved from entertainment to a problem.

Losing Track of Time

Regularly spending more time gaming than you intended, or finding that hours pass without you noticing. This is why our session time limit and reality check tools exist.

Neglecting Responsibilities

Missing work, neglecting family, or skipping important commitments because of gaming. When gambling starts competing with real-life priorities, it is time to take a step back.

Borrowing Money to Gamble

Using borrowed money, credit, or funds meant for essential expenses like rent or food to fund gaming activity. Responsible gaming means only ever playing with money you can afford to lose.

Gambling to Escape Problems

Using gaming as a way to cope with stress, anxiety, depression, or personal problems. Gaming should be a source of entertainment, not a coping mechanism for emotional difficulties.

Are You Gaming Responsibly?

Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend using one of our responsible gaming tools or speaking to our support team.

1

Have you ever spent more money on gaming than you originally planned to in a single session?

2

Have you ever felt irritable, restless, or anxious when you were unable to access the platform?

3

Have you ever hidden your gaming activity from family members or close friends?

4

Have you ever used money set aside for bills, food, or other essential expenses to fund gaming?

5

Have you ever tried to stop or cut back on gaming but found it difficult to do so?

6

Have you ever continued gaming to try to win back money you had already lost?

If you answered yes to any of these questions, please consider using our deposit limits, cooling-off period, or self-exclusion tools. Our support team is available 24/7 and will never judge you for reaching out.

Responsible gaming is not just a policy at 88eb — it is a core part of how we operate. Every feature, every tool, and every support process described below is live and available to all registered players right now.

1 Our Commitment to Responsible Gaming

At 88eb, we believe that online gaming should be an enjoyable, affordable form of entertainment — nothing more, nothing less. We are committed to providing a safe environment where players can enjoy our games without putting their financial wellbeing or personal lives at risk.

Responsible gaming at 88eb means three things: giving players the tools to stay in control, providing clear information about the risks of gambling, and offering genuine support to anyone who needs it. We do not treat responsible gaming as a box-ticking exercise. It is built into the platform from the ground up.

We monitor player behaviour continuously. If our systems detect patterns that suggest a player may be experiencing difficulties — such as rapidly increasing bet sizes, extended session durations, or frequent deposits following losses — our responsible gaming team will reach out proactively. You do not have to wait until things get serious before we step in.

We also recognise that responsible gaming is a shared responsibility. We provide the tools and the support, but players also have a role to play. The golden rule is simple: only ever gamble with money you can genuinely afford to lose, and always treat gaming as entertainment rather than a way to make money.


2 Age Verification

The 88eb platform is strictly for adults aged 18 and above. Age verification is mandatory for all new accounts and is completed as part of the registration process. We use a combination of automated checks and manual document review to verify that every player meets the minimum age requirement.

In some cases, we may request additional proof of age before allowing a player to make their first withdrawal. Acceptable documents include:

  • Bangladesh National Identity Card (NID)
  • Valid passport
  • Birth certificate accompanied by a photo ID

If we are unable to verify a player's age, the account will be suspended until verification is completed. Any funds deposited during the suspension period will be returned in full. We take underage gambling extremely seriously and will report any suspected cases to the relevant authorities.

Age verification documents are handled securely and in accordance with our Privacy Policy. They are used solely for verification purposes and are never shared with third parties for marketing.


3 How to Use the Responsible Gaming Tools

All responsible gaming tools are available directly from your account dashboard. Here is how to access and activate each one:

1
Log in to your 88eb account

Go to 88eb.net/login and sign in with your registered email and password.

2
Navigate to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

You will find a dedicated Responsible Gaming section within your account settings. All available tools are listed here with clear instructions.

4
Activate your chosen tool

Select the tool you want to use, enter the relevant parameters (limit amount, time period, etc.), and confirm. Most tools take effect immediately.

5
Contact support if you need help

If you cannot find a tool or need assistance activating it, our 24/7 support team can help you set up any responsible gaming measure directly from the live chat.

Remember: reducing a limit or activating a cooling-off period or self-exclusion takes effect immediately. Increasing a limit or removing a restriction requires a mandatory waiting period to protect you from impulsive decisions.


4 Self-Exclusion Process

Self-exclusion is the most powerful responsible gaming tool available on 88eb. When you self-exclude, your account is locked and you will be unable to log in, deposit, or place bets for the duration of the exclusion period.

Self-exclusion periods available on 88eb:

  • 6 months — suitable for players who want a significant break but plan to return
  • 1 year — for players who need a longer period away from gaming
  • Permanent — for players who wish to stop gaming on 88eb indefinitely

Once a self-exclusion is activated, it cannot be reversed before the selected period has elapsed. This is intentional — it protects you from making impulsive decisions to return during a vulnerable moment. Any account balance at the time of self-exclusion will be held securely and returned to you upon request after the exclusion period ends.

If you choose permanent self-exclusion, your account will be closed and your data handled in accordance with our Privacy Policy. You will not be able to create a new account using the same identity documents.

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team via live chat and we will process it for you immediately.


5 Protecting Minors

Preventing underage access to online gaming is one of our highest priorities. Beyond our own age verification processes, we encourage parents and guardians to take additional steps to prevent minors from accessing gambling websites.

Practical steps you can take at home:

  • Use parental control software on shared devices to block access to gambling websites
  • Never share your 88eb login credentials with anyone, including family members
  • Log out of your account after every session, especially on shared or family devices
  • Keep your payment details private and do not save them on shared devices
  • Talk to your children openly about the risks of gambling and why it is only for adults

If you suspect that a minor has accessed your 88eb account or created their own account, contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.


6 Staff Training and Monitoring

Every member of the 88eb customer support team receives dedicated responsible gaming training. This covers how to identify signs of problem gambling in player behaviour, how to approach sensitive conversations with empathy and without judgment, and how to activate protective measures on a player's account quickly and efficiently.

Our platform also uses automated monitoring tools that flag accounts showing patterns associated with problem gambling. These flags trigger a review by our responsible gaming team, who may reach out to the player directly or apply protective measures proactively where necessary.

We review our responsible gaming procedures regularly and update them in line with best practices in the industry. Our goal is to stay ahead of the curve — not just to meet minimum standards, but to genuinely protect the players who trust us with their entertainment.


7 Contact and Support

If you are concerned about your own gaming behaviour, or that of someone you know, please do not hesitate to reach out. Our responsible gaming support team is available around the clock and will treat every enquiry with complete confidentiality and respect.

  • Live Chat: Available 24/7 from your account dashboard — the fastest way to get help
  • Email: [email protected] — we respond within 24 hours
  • Self-service tools: Available directly in Account Settings → Responsible Gaming

For more information about how we handle your personal data in connection with responsible gaming measures, please read our Privacy Policy. For the full terms governing your account, see our Terms and Conditions.

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Play Smart, Play Safe at 88eb

Ready to enjoy 88eb responsibly? Register your account today and take advantage of our full suite of player protection tools from day one.